Revisar vacante
AgencyState Comptroller, Office of the
TitleOffice Assistant 2, SG-9(NYHELPS)Item #00331(Multiple)
Occupational CategoryFinancial, Accounting, Auditing
Bargaining UnitASU - Administrative Services Unit (CSEA)
Salary RangeFrom $42641 to $52413 Annually
Appointment Type Contingent Permanent
Duties Description • Inventory and Prepare Batches for Deposit
o Reviews incoming remittance to identify potential problems and enter identifying information into tracking database. Batches appropriate checks together, completes necessary paperwork to prepare for deposit and verifies accuracy of prepared batches.
• Process and Review Deposits
o Reviews checks and paperwork that are deposited into multiple banks and treasury accounts, then enters the information into tracking database. Arranges for bank and treasury deposits utilizing deposit procedures.
• Disposition Follow Up
o Follows up with the business unit to obtain disposition instructions and updates the RMS system accordingly.
• Review work for the Office of Unclaimed Funds
o Assist the OA 1 entering stocks and bonds received for OUF into the RMSOUF security database as necessary. Review remittances entered by OA 1 for accuracy.
• Training New Staff
o Train new staff on all aspects of the job as needed.
• Receive and log requests at Service Desk.
o General supervision of Office Assistant 1, ensuring Service Desk coverage guidance on work orders and any necessary follow-up or escalation of pending work orders. Ensure all incoming request for building services of other assistance are quickly and correctly recorded and work order generated.
• Communication with Customers
o Greet customers on phone or at walk up window to receive requests and field questions regarding all services provided by Office Services, including inventory, mail intake and process, room set, and request for delivery service. Handles non-standard requests or when escalated or requested by the customer.
• Work Order Tracking
o Ensure all outstanding work orders crated by the Office Assistant 1 are handled timely by assigned area. Follows up with appropriate area on any work orders pending beyond the normal expected timeframe to resolve issues and ensure completion
.
• OSC Identification Card Control System Administration and Agency Parking Liaison
o Works as agency liaison of OSC ID cards and parking. This includes tasks such as processing ID orders, troubleshooting ID issues as needed, adding and removing access to various locations with 110 State Street. As the agency parking liaison, you will be responsible for monitoring visitor parking requests, processing parking cancellation forms and submitting hang tags to Office of General Services. Assist supervisor with day-to-day activities that arise.
Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller.
No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program:
Non-Competitive Qualifications for appointment under the NYHELPS Program:
For an appointment to an Office Assistant 2, you must have:
• One year of clerical experience.
Competitive Qualifications:
You must be currently reachable on the appropriate eligible list for this title or eligible to transfer to this title under Section 70.1 of the Civil Service Law.
Transfer:
For 70.1 transfer to an Office Assistant 2, salary grade (SG)-09, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-07 or above.
To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)
Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade.
55b/55c Program appointment:
This position may be designated 55 b/c and is subject to verification of applicant eligibility.
For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov)
Additional Comments Knowledge, skills, and abilities:
• Ability to Multitask and Prioritize Effectively
• Attention to Detail
• Dependability – be on time and prepared to start workday
• Adaptability- Be able to demonstrate the ability to easily adapt based on business needs
• Ability to demonstrate exceptional, value-added service to internal and external customers
• Strong communication and organizational skills
• Demonstrates a positive commitment to the goals of the organization
• Constructively manages interpersonal relationships
• Demonstrate enthusiasm and encourage a positive work environment
Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.
Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers.
The Office of the State Comptroller (OSC) does not participate in E-Verify and does not sponsor visa applications.
OSC offers competitive salaries and benefits, and opportunities for advancement, continuing education, and professional development. We provide a professional environment where employees are encouraged to push themselves while maintaining work-life balance. Our generous benefits package includes:
• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment
• Informational Brown Bag sessions
• Wellness at Work Programs to promote employee health and wellness
• OSC Mentoring Program to network, contribute, and provide an opportunity to strengthen competencies in a variety of areas
• And much more
Some positions may require additional credentials or a background check to verify your identity.
Address
Street Office of the New York State Comptroller, Division of Human Resources
110 State Street, 12th Floor
Notes on ApplyingSubmit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to https://www.osc.ny.gov/jobs/openings/office-assistant-2/042539, Reference Item #00331-JER on your cover letter for proper routing.
Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments.
If you have questions about this vacancy, please contact this Division representative:
Division Contact: Breona Freeman
Email Address: bfreeman@osc.ny.gov